Strategy (6)

10 Steps to Build a Social Brand

On May 4th, The Footwear News section of WWD.com conducted multiple, in-depth interviews with Zappos.com CEO, Tony Hsieh and CFO, Alfred Lin. After visiting Zappos in October last fall, I fell in love with them. Their brand, their customer philosophy and the humility that they conduct their business is amazing. Zappos receives tons of press and coverage on their business (a $1.2 billion dollar company after just 9 years).The interviews with Zappos on Apparel, Zappos Facts and Marketing support t
Read more…

Brands Rethink Marketing Strategy

inside-retail-boutique-200451534-001.jpgIn April, Women’s Wear Daily interviewed David Birnbaum on retail strategies in the current economy. Birnbaum concluded that in order to remain a viable brand, long term survival depended on a brand or retailer rethinking and redefining the relationship that it had with its customer.To accomplish this, understand that:1. Customers are multi-brand loyal. Listen to what the costumer wants and have to give it to them. If they think you’re listening to their needs and their wants; they’ll come to yo
Read more…

10 Steps to Build a Social Brand

On May 4th, The Footwear News section of WWD.com conducted multiple, in-depth interviews with Zappos.com CEO, Tony Hsieh and CFO, Alfred Lin. After visiting Zappos in October last fall, I fell in love with them. Their brand, their customer philosophy and the humility that they conduct their business is amazing. Zappos receives tons of press and coverage on their business (a $1.2 billion dollar company after just 9 years).The interviews with Zappos on Apparel, Zappos Facts and Marketing support t
Read more…

Brands Rethink Marketing Strategy

inside-retail-boutique-200451534-001.jpgIn April, Women’s Wear Daily interviewed David Birnbaum on retail strategies in the current economy. Birnbaum concluded that in order to remain a viable brand, long term survival depended on a brand or retailer rethinking and redefining the relationship that it had with its customer.To accomplish this, understand that:1. Customers are multi-brand loyal. Listen to what the costumer wants and have to give it to them. If they think you’re listening to their needs and their wants; they’ll come to yo
Read more…

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