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Are you curious to know what customers say about you on Google? If yes, then the concept of Google Reviews takes place where you can view feedback from customers about your business, product, and much more. 

This matters the most to alleviate your status in the market, as 84% of searches are conducted on Google which makes it the most popular search engine. Building business trust, identification of areas for improvement, improved SEO, creation of competence, etc. are the reasons why the majority of people use this platform.

Let’s know the steps to see the Google reviews on a Desktop or PC:

Step 1. Go to Google Maps or Google Business Profiles.

Step 2. Enter the name of your business.

Step 3. Click on the "Reviews" tab.

Step 4. Here, you may check and respond to all of your Google reviews. To respond, you must first sign into your Google business account.

How do I check Google reviews on mobile phones?

Follow the below simple steps to see your Google reviews on mobile phones:

• Search Google Maps on your mobile device.
• Tap on the profile picture in the top left corner of the screen to open the menu.
• Tap on Your Profile from the menu. 
• Scroll to the reviews section and then tap see all reviews.
• To see reviews, use your Gmail account. 

How to delete Google reviews? 

Follow the below steps to delete your own Google review:

Step 1. Sign in to your Google account and open Google Maps.

Step 2. In the search box, click on three horizontal lines.

Step 3. Select your “contributions” and then “Reviews”. 

Step 4. Locate the review you want to delete and click on the three dots in the right top corner.

Step 5. At last, select the “Delete” option and it will be deleted after confirmation.

Steps to edit the Google Reviews:

Follow the below steps to edit your review on Google:

Step 1. Open the Google maps and sign into your Google account.

Step 2. Then click on the horizontal lines in the top left corner.

Step 3. Click on Your contributions and review to see a list of your posted reviews.

Step 4. Select the review you want to edit and tap the edit review option.

Step 5. Make the changes you want to make to your review.

Step 6. At last, click on the save option to save the edited review.

Importance of Google Reviews:

There are many benefits of Google Reviews for everyone:

 Build Business Trust

Google reviews provide potential clients with an idea of what to expect from your business. Positive evaluations can help to increase trust and reputation, attracting new clients. 72% of customers feel that positive reviews increase their trust in a local firm.

 Identify Areas of improvement

Google reviews can assist you in identifying areas for improvement. If you see a reoccurring issue in your evaluations, such as bad customer service or a lack of cleanliness, you may address it and implement the required changes to enhance your business. 

 Improve SEO and Online Visibility

Google reviews might help your search engine optimization (SEO) efforts. The more reviews your business has, the higher it will appear in Google's search results, resulting in increased visibility and more clients.

 Create a competitive advantage

Google reviews might make you stand out. If a potential customer has to choose between two firms, the one with the most positive ratings is more likely to get their business.

Wrapping Up

To wrap it up, we hope that the above post helps you a lot in learning the uses, and steps to view and edit or delete Google reviews on mobile or PC.