Is your eBay account suspended? Do you want to know why it happens? Well, most of the individuals find themselves in a state of disbelief when they come to know that they account is blocked. Most of them don’t even know that eBay actually bans the users and suspend their accounts for several reasons. While you might be stunned by their decision of blocking your account, many people want to know how to reinstate the ebay suspended account. But before that, you must know why is it blocked.
Why eBay suspends your account?
There are a number of reasons why you may lose your account on eBay and the it all comes from the violation of their policies. While there are a ton of things to abide by, most of the time you will see an eBay account suspended for the following reasons.
The customers on eBay trust their platform and that is why it is the duty of the authorities running the platform to assure that they get their things delivered on time. Most of the time the eBay customers come up with an expected delivery time so the e-commerce giant wants you to dispatch your goods as soon as possible. However, it also checks your given delivery time and product description. If you are promising a delivery in 3 days, you better do it within the given timeframe. Also, the dispatching matters a lot and you must not delay the dispatching.
The validation of tracking number is another common problem that people encounter on eBay. Moreover, there are instances when they are unable to get the tracking details in a timely manner. Therefore, the tracking issues make a buyer nervous and he or she is likely to think negative about the purchase and platform. If you end up with a few tracking issues, it is likely that your account will be suspended. The reason is that when you ship appropriately, there must not be any problem with tracking. However, when you are not shipping the products in the right manner, the tracking issues are likely to persist and eBay may ban your profile.
Transaction defect rate
If the transaction defect rate is high, it is of no surprise that your account will be banned. There are times when a buyer runs into a transaction problem and it is the duty of the seller to communicate and address it on urgent basis. If you fail addressing these problems and the issue is encountered by numerous people, you may end up with a blocked account.
eBay has a resolution center where it resolves the dispute cases. If you fail resolving these cases, you won’t be able to operate your account. There are instances when your customers may come up with unnecessary issues. However, you need to sit down there and get the things to come to an understanding. Else, you will have a suspended account because your customers are not happy with the purchases.
So, these are a few reasons why you have your eBay account suspended. There are a few ways to reinstate your eBay suspended account. However, you must try your best to abide by the policies and assure that your account stays operational. Else, you will run into many problems.