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You would think we have our shiz together by now…great accounts, international press, celebrity clients...these guys got it going on…nope!! I’m sure we aren’t that far off in terms of startups, but sometimes this entrepreneurial mind game gets to be a bit much. Are we crazy to do this??…. What is sweat equity really worth??? And are you supposed to literally sweat???
Scene: my husband and I both reading self help books in the VI and our third wheel, our lifeline in Boulder, she’s reading one too! We need self help books, this is not a choice.
Scene: Me in line at FedE x in the USVI, disgruntled rasta in front of me and big ole’ security guard pressing up behind me and Joni fighting with the mean, superficial, plastic UPS psycho in Boulder who has been banned from other locations. Simultaneously experiencing the woes of customer service…
Scene: Joni hidden under a pile of baggies, looking like Pablo Escobar in her apartment desperate to get our holiday orders in store by black Friday. Me stuck in town because my island heap broke down, another disgruntled rasta begging me for change and I can’t get back to my house because “all circuits are busy” and I can’t call for a ride.
Scene: an UBER important order arrives and the clasps for the necklaces are on the wrong side. Joni has blisters on her fingers from the sweat shop that used to be her apartment and I have some crack head in NYC order the wrong stones and my orders get pushed until after Thanksgiving. Thus, negating all of the blood, sweat and tears that went into getting the order in early in the first place.
Scene: Thanksgiving falling early and our steeze being totally crunched because 11/30 cancel dates seem soooo much closer and the stress of it making us all sick to our stomachs. At least we have self help books to read.
Our first busy holiday is crazy and we’re going to make it through….we have one piece of good news. We hired an intern!!!! She is a lovely girl from LA and we like her lots. WELCOME DALIT!!!

Views: 80

Comment by Roderick Rowser on November 20, 2007 at 1:51pm
Yes you are crazy...but aren't we all...but I think this is where we get the support we need even if is just to vent and say that you are definately not the only one going through this.
Comment by Apparel1 on November 20, 2007 at 9:23pm
Put down the self help books... Sounds like at this moment, your biggest hurdle may be time. Read the books after you make it to the other side of the holiday rush...

Welcome to the world of fashion (in your case the world of jewelry). Receiving wrong clasps, wrong stones, wrong fabric, late deliveries etc., is unfortunately VERY common. When you find good suppliers, you will cherish them. And then, you will learn that even the "good" suppliers will ship you late and make mistakes on your orders... Anyway, in time we all learn the art of making the best out of difficult situations. Just keep in mind, you are on the right track. Do NOT give up.

Have you thought to charge back your supplier for the wrong clasp? If you clearly ordered a particular size and they shipped you the incorrect size, they may have contributed to lost business. If that is the case, they should assist you in some manner. Possibly they can discount the shipment. Try to make the difficult situation a little better. Don't get upset, and try to focus on how you can turn the problem around. Possibly discounted clasps will help you improve your profit margin and you can sell your late x-mas orders for V-day... Good luck to you.
Comment by Roderick Rowser on November 21, 2007 at 12:23am
Hi, this is where you have to always apply MURPHYS LAW... I had a similar similar situation happen all to recently...you'll make it through this and many others. Use this site to see if someone on our end can help in some way. Take a deep breath, get it done and then rest up for the next thing :)
Comment by jules smith on December 9, 2007 at 10:52pm
thanks for your support! we write in truth, but also love to entertain. if you have read other posts, you have experienced our silly humor....
thanks again!
Comment by Roderick Rowser on December 9, 2007 at 11:05pm
HU-Mah, Ah-NOLD hates fashion HU-mah :)

Have a great week.

Roderick

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